When getting your computer serviced, it is important to provide 5 specific things to the technology shop.  You might say, “Who cares.  I’ll let them figure it out.”  You can do that.  However, if you can provide the below 5 details about your computer, you will wind up saving time, money, and your computer overall will benefit.

Here’s the info you need to provide to the computer repair company:

1. What is the current issue? (i.e. virus or start-up issue)
2. Have there been any past, similar issues? (i.e. computer has been slowing down the past 3 months)
3. When did you first notice the current issue? (i.e. After installing a Windows update)
4. Have you attempted any troubleshooting? (i.e. updated wireless driver)
5. Provide any hardware or software repairs performed on your computer in the past year.

This entry was posted on Friday, January 4th, 2008 at 10:12 am and is filed under Tech Tips. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.