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Archive for January, 2009

Amazon’s Kindle 2 is coming in Februrary: a tech support dream due to its speed

Friday, January 30th, 2009

Amazon’s original Kindle inventory was depleted after Oprah gave it a thumbs up on her show.   Now, you can get your hands on the new Amazon Kindle 2!  Let’s back up a second.  In case you don’t know, the Kindle is an electronic book reader that lets you download books, newspapers, magazines, and more.  Now, the new Kindle will do the same stuff, and also provide easier navigational buttons and faster advanced features.  This will make tech support and navigation easy when using this device.

If you’re just reading a book on the Kindle 2, it will be as fast as the original book reader.  But, advanced reading features, such as zooming, highlighting, and spanning will be faster due to its new Broadsheet microchip.  The Kindle 2 does not offer any other additional features, but according to reports, the new version came out because the original one was all sold out.  Amazon’s major competitor is Sony since it already has the fast microchip in its electronic book reader.

Offline Gmail is now available! - a New York Computer Help email tip

Tuesday, January 27th, 2009

Gmail has long been known as the online e-mail to have.  You can have gigabytes of storage and can also share a calendar, contacts, and info with others.  Now, Gmail is coming out with with “Gears,” which allows users to also view their e-mails when they are not connecting to the Internet.  This is ideal for travelers or those who are not on the Internet all the time.  It is also a good way to save your e-mails as a backup to your computer.

How does it work?  All of your e-mails will not be downloaded to your computer or else Gmail’s servers will burst.  So, Gmail has implemented an algorithm such that it will determine which e-mails to download to users’ computers, and also download those e-mails flagged as important.  If you have Gmail, this offline email folder setup will not automatically be set up.  To enable this e-mail feature, you’ll need to switch it on within the Settings link.  Time will tell if this offline Gears e-mail setup is popular or worthwhile, considering that Outlook and Outlook Express have been enabling e-mail users to see their e-mails offline for years.

Looking for a recruitment firm in Israel?

Sunday, January 25th, 2009

Many times, we get offers to plug a local business for advertising purposes.  And 100% of the time, we say no to the money as well as the ad due to looking to keep our site clean with just tech support info and for good businesses.  However, we made an exception in the case of one Israel recruitment firm named Giyus-Isky.  Giyus-Isky, translated to “Business Recruitment” in Hebrew is truly a step ahead the others in all around recruiting for Israel roles.

Giyus-Isky, led by Yifat Bar-on, brings 15 years of experience and the biggest client network for easy, qualified placements.  Yifat is a true matermind that has an instinctual sophistication for recruitment that allows her to size up a candidate quickly, determine their strengths and quickly place them with solid companies.  Their fields include: IT, business, finance, sales, medical, legal, and more.

We are shedding light on this Israeli recruitment firm in case you are looking for a job in Israeli or are looking to be placed with an Israeli-based company in the US.  Also, if you are a company looking to find Israeli candidates, Giyus-Isky is the firm for you.  Whether in Israeli or NYC, you will find your Israeli company or candidate with this top recruiting agency.  They are only taking on a limited amount of clients and candidates at this time to keep providing top quality, so call or e-mail them quickly!

Will President Obama keep his blackberry? What about e-mail security?

Friday, January 23rd, 2009

Ever since Obama was named our country’s 44th President, the debate started about whether he should continue using his Blackberry.  President Obama said his blackberry is integral in keeping in touch with his friends and family, as well as not feeling like he’s “inside a bubble.”  Security analysts complain that hackers could get into his e-mails by radio-transmitter technology, possibly attaining information on who the President corresponds with as well as strategy.

The bigger issue as we see it is that the White House has never had a President so tech-savvy.  President Obama is the first chief who has come in the White House with his own handheld and is used to sending e-mails on the fly with his Blackberry.  Former presidents, George Bush and Bill Clinton, didn’t e-mail from their phones and also steered clear of e-mailing from the White House in general for fear of personal and general e-mails becoming public.  With Obama comes a parallel of our normal everyday life of needing a handheld, Blackberry, iPhone, etc., to be as productive and as communicative as possible.  Not only does our new president bring new life and change, but he truly is like the people with his similar e-mailing needs.  We are big believers, of course, of Obama keeping his Blackberry.  Hey, if he can be productive and call his shots in transit instead of having the traditional Presidential meeting every time before giving an order, more power to him and to us!

How will the White House tech support team secure Obama’s e-mail?  RIM has already created an encryption technology for Blackberries.  However, through line of site or infrared technology, hackers could obtain the blackberry content or recipient info.  There is currently a Secret Service security configuration that is being worked on to lock down the Obama Blackberry and ensure no outside threats.

Keep in mind that since e-mail is still considered public domain, Obama’s work e-mails may be released to the public in the future.  This will probably happen after his presidency or if some scandal occurs.  It seems like Obama’s blackberry is going to keep thumbing around which is good for production and communication, and hopefully e-mails will be secure.

How to purchase a mac server? Mac server vs. Windows server

Wednesday, January 21st, 2009

Buying a mac server is much easier than buying a Windows server.  Well, this is not a thing.  It is because their are not many options to choose.  The Xserve, for instance, is only offered with 80GB hard drives or 1TB hard drives.  What happened to the 300GB or 500GB hard drives?  This is definitely a stark level of hard drive space options.  Keep in mind that this is when configuring the apple server through Apple directly.  Obviously, you can purchase the server and replace the hard drives with different sizes, by who needs the hassle?  On the Windows side, you can choose from many different hard drive sizes.

Also, the Xserve comes with just 3 hard drive bays whereas with Windows you can have up to 7 or 8.  So, you’re tapped out with 3TB of space on the new Xserve whereas with Windows you can created up to 8TB.  With Windows, you can set up a mirrored hard drive configuration or up to RAID 5 which allows the server to still run if a hard drive goes down.  On the Xserve, you can set up a 3-drive RAID or mirrored set for server data security.

On a positive note, with the Xserve comes all the necessary software bundled in its operating system.  It contains a file server, print server, e-mail server, and unlimited computers can connect to it.  On the Windows end, you have to choose between many different flavors - Windows Enterprise, Standard, Small Business, 32-bit or 64-bit, and more.  So, the confusion of what to choose it thrown out the window.  Of course, if you’re a server specialist, you might like having all of the operating system options available for network optimization and customization.

Overall, it is a breeze ordering an Xserve due to the limited options and the overall stability.  If you have a total mac network, the Xserve is the way to go due to keeping the platform at the same level.  But, if you have a mac and Windows network, a Windows server is the better option.

How to watch Obama’s inauguration online - compliments of New York Computer Help

Monday, January 19th, 2009

The day has come where Obama will be sworn in as our 44th President of the United States.  If you’re in the office tomorrow, how will you stay up to date?

You can check out the schedule of events on CNN’s site.  You may also tune in live to the festivities and speech.

CBS will stream media throughout the day for updated coverage.

MSNBC will also show live video content.

Tomorrow’s events will include music, poetry, speeches, and after parties.  I’m sure Obama will be on his Blackberry watching the events also.  Hopefully, he has good tech support to inform him where online he can go.

Boxee is the latest way to watch TV from the Internet - with less tech support

Saturday, January 17th, 2009

Boxee is an ingenuous technology where you can watch organized TV content from your computer or TV.  When you set it up, it first scans and organizes all of your music, videos, and movies in categories, similar to iTunes’ process.  Then, you can connect to its easy interface to view genres of TV stations, such as news, sports, or movies.  This is a great feature instead of scanning hundreds of channels with regular cable TV for the type of show you’re looking for.

The cool factor comes in where you can utilize its social networking feature to see your friends online; check out what they’re watching, share easily to friends, and let others know if you like what you’re viewing.  It is available for Apple and Linux, and will be releasing soon for PCs.

So, how does it work?  You can use it off your laptop or desktop.  Or you can take it a step further by using Apple TV to broadcast your computer signal to your TV.  Or you can use a small computer like the Mac mini to connect to your TV and just use a wireless remote or keyboard/mouse to control the channel selection.  The tech setup on this is fairly easy.

The 11-employee company of Boxee is pretty much just doing what others have failed to do.  To create an easy interface of categorized TV channels while integrating it with your own computer content.  And it uses Twitter to share content and socialize with friends.  It really brings TV and social networking all together in one.  This is definitely a great product to try.

Steve Jobs takes leave of absence from Apple

Wednesday, January 14th, 2009

The rumors are true: Steve Jobs health is unfortunately not up to par.  Jobs wrote a letter to the entire Apple company notifying them that he will take a leave of absence for health concerns and will return at the end of June.  He made note of his recent hormone imbalance that caused him to lose proteins and thin out.  Due to increasing interruption of the public’s nosey rumors of Jobs’ health and his health itself, Steve said those are the main reasons for his temporary departure.

Tim Cook will be the temporary day-to-day operations guy while Jobs, as CEO, will stay provide input with important product decisions.  We really hope Jobs gets better soon.  He is an icon in the technology industry and computer support field and deserves to be back on his feet soon.

Create a canned response in Gmail - a computer

Tuesday, January 13th, 2009

If you receive too many e-mails for you to keep up with, you can now create a canned or set response to reply with.

Here’s you set it up:

  1. Click “Settings” link by Gmail at the top-right.
  2. Click the “Labs” tab.
  3. Click “Enable” next to the “Canned Responses.”
  4. Click “Save Changes.”

To create a canned response for later use:

  1. Compose an e-mail and make sure not to provide a “To” or subject.
  2. Click the “Canned responses” link under the subject. You’ll see a pop-up menu.
  3. Click “New canned response” under “Save.

That’s it.  You don’t have to be a tech guru to set it up, and it looks like you’re on top of your e-mails when you respond quickly with canned responses.

iPhoto ‘09: another revolution tech product from Apple

Saturday, January 10th, 2009

iPhoto has always been the go-to product from Apple for organizing and presenting your photos.  Now, iPhoto has made album creation even easier with the new Faces and Spaces categories.

Faces allows iPhoto to recognize a face and can group that person in one folder.  For instance, if you want to make a slideshow of just Grandma, you can select Grandma’s face, and then iPhoto does the rest with grouping all of Granny’s photos for you in a folder.  This is possible with the new iPhone or GPS-ready cameras.  If you have older phones or cameras, you can write in the photo that it’s Granny, and then iPhoto has visual recognition to group the same precious Grandma in the same category.

Similarly, Spaces from iPhoto can group cities to the same folder.  If you want to group your Mexico pics from 2001 and other years, it will take them all and put them in one folder.  This is powered by iPhoto’s GPS ability.

These functions alone make iPhoto ‘09 a great tech product to buy.  It has great tech support via Apple’s help site and makes film strips and shows a snap to create.