CLIENTS- Satisfied clients
We take pride in pleasing our clients by over exceeding expectations. Our technical expertise, professionalism, and effective communication are a few reasons our clients enjoy long relationships with us. By coming aboard as a client, you will enjoy caring support through the lifecycle of your technical needs and requirements. We look forward to forging a meaningful, productive, and enjoyable alliance with you.
Fast and very affordable virus removal
by TrishaNYC2010 at Citysearch
"I needed to get rid of these irritating popups. They kept redirecting me to virus removal websites. So annoying! I also couldn't open my programs which is definitely a problem! I was able to drop off my laptop with New York Computer Help and they got rid of my popups and viruses in the same day. And much cheaper than I expected. I'll be back when doom strikes again."
Best New York Computer Repair Place - no joke!
by Lauren Sutter at Citysearch
"Why do I say this is the best NY computer repair place. Their blatant honesty. I came into their shop with an Macbook Air that had what I thought was a hard drive problem. They diagnosed it and said the hard drive is fine and can recover it. They followed up this diagnostic by suggesting that it is probably still under warranty, and to go to the Apple Store to use my AppleCare warranty to fix the logic board. What I still can't believe is they skipped a sale and making money off of me for the benefit of saving me the expense. They could have told me I needed data recovery and I would have listened by paying whatever amount requested. Instead, they were honest and told me to save my dough and just get the warranty repair. I'm pleasantly shocked and can say they have seriously set the bar for other computer repair shops."
Fixed my home mac quickly!
by BrianLark at Citysearch
"My Mac had the dreaded spinning wheel. I am a freelance photographer so I thought all my pictures were gone which would have been really, really bad. The New York Computer Help mac tech quickly fixed the startup issue. He also showed me how to check that my Time Machine backups are working fine. Definitely indebted to them for life!"
Stoked about their laptop computer repair
by LanceFields at Citysearch
"My laptop was not turning on at all. These guys got it running in the same day and also provided tips to prevent the startup issue from happening again. You guys rock!"
Cheapest data recovery place I've found.
by JeffreyLourdes at Citysearch
"My netbook crashed. And unfortunately it had all my pics from my recent 3-week Africa safari trip! Ugh! I brought it to these guys frantic, and they were able to take their time with me and calm me down. And better yet, they recovered all my files including my Africa pics! Yay! And the price was much cheaper than the 3 other companies I checked out. I'm a fan for life!"
Fast computer repair! Able to e-mail again..yay!
by Maggie Weinstein at Citysearch
"Got a popup with a virus software saying to install to remove an infection. I installed it and got worse so gave up to let a pro take care of it. the New york computer help gang took care of it in same day i brought it and was well-worth it. they even gave me some info on how to set up my wireless internet in a secure way."
Fixed my office server and saved my business!!
by Larry Netts at Citysearch
"My server was down which meant my whole company was down. The NYCH server tech came and found a corrupt Windows server file and fixed it within an hour. I really dreaded the worst...redoing the whole server...recovering files...ugh!! but, NYCH really saved my business here. Many thanks!"
Free diagnostics and done same day - need I say more?
by JaredBaker at Citysearch
"I wasn't sure if I should repair my 5-year old laptop so the free diagnostic was perfect here. Instead of fixing it, it was better to just back up files as recommended instead of further investing in this dieing piece of you know what. They backed up the files in the same day and even recommended what new laptops to purchase."
Stellar office computer maintenance
by georgehinton at Citysearch
"I've been using a tech support company for a year and wasn't happy - I felt like I had to call them non-stop of computer issues that weren't being fixed or continuous viruses popping up. So, I met with 5 other tech companies and this New York Computer Help felt like a fit right away and already 4 months since have been using their weekly computer maintenance service which has already saved me thousands in tech support since the last company. I haven't received any viruses due to their proactive protection and feel like my company is much more prodcutive for it."
Pleasant computer repair drop-off service
by MFKerson at Citysearch
"I've been to computer repair shops before, but never stuck to one due to the rude tech attitude. But, NYCH is a keeper! I brought my 4-year old laptop in. They gave a free diagnostic within 2 hours and told me my motherboard was bad and it makes more sense to buy a new laptop than replace it. I couldn't believe they were taking away business from themselves. What honesty! So, I decided to get a new computer and had them transfer the files over. It was so refreshing to have a computer repair place tell me the truth instead of just blindly fixing my equipment. Will definitely be back."
Quick new computer setup for home home. Very easy!
by thomasoates at Citysearch
"I had my new Dell desktop arrive at my home, and although I thought it would be an easy setup, I didn't have the foggyest in transfering over my files and setting up my Outlook. So, I called the NYHelp company and they had a very nice gentleman named Lawrence come out to my apartment and set up my new computer with everything transferred and set up. He also gave me a tutorial on my new Windows 7 and quick shortcuts to make my life easier. Forever grateful!"
Quick laptop repair for my home
by jacklanav at Citysearch
"My home PC was badly infected after one of my kids played some games on it. I called up this company late on a Saturday and were still able to come out the same day about 2 hours later. They got my PC disinfected and I was able to work on it about an hour and a half later. Just expressing my thanks for the quick help here. Many thanks!"
Top NYC computer repair support for my office
by James Coughlin at Citysearch
"I first brought these folks aboard to resolve a server issue where all of the workstations would freeze when accessing the network share. They came in and fixed the issue right away and now we use them for periodic maintenance to make sure all is well. very comforting and professional!"
A happy tourist who got same-day virus removal repair
by mfjohnson at Citysearch
"I'm traveling for the week in Manhattan on holiday and the first night after on the Internet, my laptop got infected with a virus. I called around but nobody seemed to be open on Sunday except New York Computer Help. I brought it in and got the stubborn viral infection out in a couple of hours. Now, I'm on my way visiting the sites with my family and didn't lose much time at the computer shop. Thanks!!"
Very Helpful with setting up my new Windows 7 laptop
by EmilyLucks1974 at Citysearch
"I was so happy to get my new Dell Inspiron with the new Windows 7. I haven't bought a PC in ages and braced for the worst when I called up this tech support place since I always hear horror stories with service companies in general. Well, I'm writing this review b/c i couldn't have been happier with New York Computers Help. The friendly technician copied over my old PC files, set up the new Windows 7 PC, had incredible patience to tweak the new PC to my liking and even jotted down several tips and reminders for doing stuff like printing, emailing, etc. I am forever grateful for this refreshingly different PC service repair and am thus providing my gratitude."
Reasonable virus removal
by markwilkins at Citysearch
"I had a backdoor trojan according to my Norton program and couldn't open up Internet Explorer and my computer was really slow. From the first call to the the computer pickup, these guys were true pros and cared enough to give take-home virus protection tips. The cost was under $100 and the process was straightforward with the free diagnostic where I can choose to go with the service if I want. Good stuff!"
Quick and painless Mac fix
by jessicalarks at Citysearch
"My Powerbook Pro wouldn't boot up. They quickly told me the hard drive was dead and was able to recover the files and install the hard drive by the next day for me. Very fast, upfront, and reasonable costs. thanks guys - just wanted to share my good experience."
Cheap office pricing! and quick too!
by jessicaneers at Citysearch
"I used NYCH for my small office. We have used them for weekly maintenance for the past few weeks, and I'm writing because I tested a few tech companies before them who were always late, slow, and always had to follow up to the same issues over and over. These guys are true professionals - on time, quick, and fix all the issues the first time around. Just wanted to share the good praise for anyone else who want to avoid my initial aggravation of looking for a tech team."
Friendly and fast virus removal
by johnflores66 at Citysearch
"I was only in the city for a few hours and wanted to get my Sony laptop fixed before I went home for the weekend. My problem was that my computer was very slow and sometimes couldn't boot up. I've never been to a computer repair shop before so I called a few places. This one was the only shop that was very friendly and down-to-earth on the phone. And when I came in their pricing and timing where exactly as stated on the phone. I told them I needed to have it done with a few hours which I understood was very pushy. But, they courteously said no problem - we'll accomodate you. And they did. I'm sharing the good cheer about this shop with all my friends and family. It is rare to find such friendly, reasonable, and a company that follows through with their words."
Recovered my files and didn't charge me thousands
by melindahones at Citysearch
"My Gateway desktop crashed and I needed to get some important powerpoint files off for a work presentation. I shopped around and was quoted ridicously - $1,000 minimum at one place and $1,200 - 2,000 at another place. I called this shop, NY Computer Help, and they gave me a free diagnostic and only charged $200! They said they price each job according to the severity of damage. I really don't care what the reasoning - I got my files back and didn't have to go broke! Thanks a bunch!"
They make it look easy ...
by MandelbrotSet at Citysearch
"When an external disk drive failed they replaced it within a day ... the DATA on the disk drive was worth more than my computer. I was feeling a lot of stress and I really needed to know whether I could get the information back or not. They more than delivered on the technical side, and were professional and courteous as well. After that, I recommended them to a friend ... and I recommend them to you. Best wishes"
Quick file recovery. And cheap too!
by anthonynelt at Citysearch
"As a student, I have no money but still needed to recover my class assignments on my dead laptop. I brought my Sony laptop to New York Computer Help, and they recovered my files a few hours after. and it cost only $85. I really thought it would cost a lot more and take more time so I just want to show my appreciation to this firm for providing a fast service at a very reasonable rate. Thank you!"
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