9/25/23, Yom Kippur: UES & SOHO repair centers are closed / Midtown will be open

5 things to mention when getting computer repair

When getting your computer serviced, it is important to provide 5 specific things to the technology shop.  You might say, “Who cares.  I’ll let them figure it out.”  You can do that.  However, if you can provide the below 5 details about your computer, you will wind up saving time, money, and your computer overall will benefit.

Here’s the info you need to provide to the computer repair company:

  1. What is the current issue? (i.e. virus or start-up issue)
  2. Have there been any past, similar issues? (i.e. computer has been slowing down the past 3 months)
  3. When did you first notice the current issue? (i.e. After installing a Windows update)
  4. Have you attempted any troubleshooting? (i.e. updated wireless driver)
  5. Provide any hardware or software repairs performed on your computer in the past year.

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Got any further questions? Walk in for a free diagnostic in NYC:

53 East 34th Street (Park & Madison), Floor 3 New York, NY 10016

806 Lexington Ave (62nd Street), Floor 3, New York, NY 10065

110 Greene Street Suite 1111, (Floor 11), New York, NY 10012

Outside NYC? Just mail in your device if in the US.