Blue screen of death: What do you do?

The blue screen of death can be a shocking and miserable situation.  All of sudden, you are writing a document or reading the news online, and.. BAM!!.. you have a blue screen with white cryptic writing.  The writing will typically start with “0x000000…”  What do you do?

Here are 7 steps to follow for resolving your blue screen of death:

  1. The first thing you should do is jot down the error code (i.e. 0x000000de IRQ less than or equal)
  2. Unplug any unncecessary peripherals (i.e. printer, iPod, laptop mouse) that could be causing the issue
  3. Think of any recent software or hardware you installed.  If reasonably recent enough to cause this issue, remove them if possible.
  4. Type your error code into a Google search and look for answers
  5. Follow the Internet’s instructions if the source looks reliable.  Please note if the solution worked for others as shown in forums
  6. If the solution didn’t work, update your device drivers by going on your manufacturer’s website.
  7. If all else fails, bring in your computer for a repair to NYC’s favorite computer repair shop.

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Got any further questions? Walk in for a free diagnostic in NYC:

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Outside NYC? Just mail in your device if in the US.