How to fix the Windows XP Professional error: IRQL_NOT_LESS_OR_EQUAL

This nasty Windows XP Professional blue screen can pop up randomly to frustrate you when you’re working in a document or surfing the Internet.  Here’s how to resolve the Windows blue screen of death, IRQL_NOT_LESS_OR_EQUAL:

  1. Find out the exact error message.  You can do so by: Right-Click My Computer and Properties.  Select Advanced Tab->Startup and Recovery and turn off Automatically restart under System Failure.  Click OK from the 2 boxes.
  2. Re-create the issue and document the error code.  Reboot and re-create that nasty blue screen of death so this time your computer will give you enough time to read the error message.  Look for the name of a file that is causing the issue (i.e. usbport.sys) that is located on the bottom of your screen. 
  3. Reinstall the problematic driver.  Since this error refers to a driver issue (software installed for hardware component (i.e. wireless card, sound, video, etc.), we now have to find which driver is associated with the file (i.e. usbport.sys) indicated on your blue screen.  Go to My Computer->Properties->Hardware->Device Manager and from here select the problematic device.  If you see any yellow ! exclamation marks, this device might be the problematic one.  If you’re not sure, you can search the file / driver issue by clicking the device, select Properties->Driver->Driver Details and you’ll find all the files that make up the driver.  Go through each driver until locating the same file listed in your blue screen.  Once you found the same file name, reinstall the driver by right-clicking the driver and select Update Driver.  This will allow you to reinstall it or search on the Internet for a newer one.

If you need further technical support for this computer repair, be sure to contact your local NYC computer repair shop.

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