Need computer service? Don’t want to pay an arm and a leg? If you are a company that has little issues here and there. You don’t necessarily need a tech guy to be called out for every little thing. You also don’t want have enough IT demand to have a tech guy sit in your office every day. This leads to my next strategy, the new wave of IT support, managed IT support. In other words, fixed flat rate monthly computer support in NYC.
What do you normally get with a flat fee monthly computer support? I cannot speak for other companies, but our New York Computer Help managed IT service offers the following:
- Remote monitoring for issues
- Automated file back-ups
- Enterprise-level anti-virus software
- Monthly reports
- Vendor relations
- Onsite service is included
How much is it?
It is typically anywhere from $100 – $150 per user depending on the size of the company and the issues. The server rate is usually $225 – $325 depending on the type of server.
You should ask for a month-to-month contract to ensure the IT company is not reactionary over time. That way, you can decide to stay or go whenever you’d like.
Why is getting a fixed monthly flat IT rate good?
Well, it’s fixed! You don’t have to worry what your monthly budget is. You’ll know it! Your support will be proactive with active monitoring versus reactive when things break.