Is my laptop under warranty? How can I check?

Laptop warranty checkIs your laptop acting up?  Slow startup? Making noises?  No power at all?  Whatever the laptop issue, you may be under warranty.  

We had a customer’s Lenovo laptop in our shop and it wouldn’t start up at all.  The motherboard was fried.  So, we went a step ahead to see if the Lenovo laptop was under warranty, and what do you know, it was!  We happily arranged for Lenovo tech support to come to our office to replace the motherboard.  The customer was happy as a clam because he was on a business trip and couldn’t arrange this nor had the place to do so.  Most importantly, it was absolutely free and the Lenovo was fixed!

So, how can you check if your laptop is under warranty?

  1. Go to your manufacturer website, enter your serial number, and check your warranty status.

You may go to the following website “Find my warranty” links according to your laptop brand:


2. Now, if your manufacturer warranty has expired and you bought your laptop from a store, such as Best Buy or Staples, you should check your receipt or call the store to see if you have an extended warranty.

3. If you’re out of luck with your manufacturer warranty and in-store warranty, then the last shot is recouping the laptop repair expense with your credit card company.

American Express and other card companies typically insure equipment and purchase an additional year or more on top of your warranty.  It can’t hurt to call the credit card you used to originally purchased your laptop with to double-check.

If all else fails, then you should get a free laptop diagnostic for your laptop repair at a local laptop repair NYC shop and see if there’s a quick one-off repair that can be performed. 

Best of all options is to go with one company for your computer warranty.  A bonus is a company that can also warranty your out-of-warranty computer.  Guess what, there’s one company that does this.  To read about this amazing company and signing up, click here:


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Got any further questions? Walk in for a free diagnostic in NYC:

53 East 34th Street (Park & Madison), Floor 3 New York, NY 10016

806 Lexington Ave (62nd Street), Floor 3, New York, NY 10065

110 Greene Street Suite 1111, (Floor 11), New York, NY 10012

Outside NYC? Just mail in your device if in the US.


2 thoughts on “Is my laptop under warranty? How can I check?”

  1. Jerry. Alderman

    I have an HP desk model in Dec 2029 from Staples and I am in the middle of a NO WARRANTY CROSS FIRE
    between these companies The unit was sold with Windows 10 and my tech people have not been able to
    make the machine reliable

    1. Joe Silverman

      I see, Jerry. My recommendation is to call up HP at 1-800-HP-INVENT and see what the status is. I prefer going with the manufacturer especially over Staples for warranty support. Also, HP will ship back and forth for repairs if you need service.

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