9/25/23, Yom Kippur: UES & SOHO repair centers are closed / Midtown will be open

5 Steps to be Tech-ready Now if the Coronavirus Closes Your Office or School

Sadly, schools are starting to close and now Governor Cuomo has upgraded NYC to high alert.  There is chatter of offices, businesses, stores, and all of New York going on lockdown. 

New York Computer Help, a leading IT outsourcing service in NYC since 2000,  has been asked by numerous reporters how people in NYC can still work if their school or office is suddenly closed.  Look, we’re not ones to scream ‘The sky is falling!’ but it’s certainly reasonable to take precaution during precarious times like with this new coronavirus outbreak.

New York Computer Help has formulated its own 5-step tech disaster recovery plan below to prepare for more closings of NYC offices and schools.

Step 1. Back up to an external hard drive.

Your files – First and foremost, you’ll want to be able to access your day-to-day files, whether it be your client files, office projects, student’s grades, and of course, your desktop’s personal stuff.  Simultaneously, you’ll want to ensure your files are safe and backed up.  What if your office immediately closes?  What if the power is turned off where you work? How can you still work as if you’re still in the office?

Yes, it’s old school.  But old school works!  Transferring your files to the cloud should not be your first step since it takes much longer than backing up to an external hard drive.  You might not have enough time! Take all your important files from your computer where you work and copy them to an external hard drive.

Our picks:  2TB Seagate USB 3.0 external hard drive and LaCie Mobile Drive 2TB USB-C external drive

Step 2. What can you do to still share files with your office?

Now, if your workplace has a server or system where multiple users share files, your best strategy is to back up all the files to a NAS (Network Attached Storage).  From there, you can install the NAS at any home or place with an Internet connection.  Then, it may be shared over the Internet with the same access permissions.  You can also go the online file sharing route.  Just be aware it takes more time to back up your files.  You may not have this amount of time if your office closes quicker than you expect.

Our pick: Synology DiskStation

Our pick for the cheapest solution: Google Drive

Our pick for the easiest office-sharing online solution:  Egnyte

Step 3.  Need to still hold meetings?  How can you still teach class?

News reports are mentioning that school closures may lead to teachers throwing busy work at kids via Google Classroom.  This is ridiculous.  Most students wouldn’t do the work or would not get anything out of it.  Instead, we recommend teachers using a video conferencing app like Zoom.  We’ve researched a ton of video conferencing and this one is awesome for hosting meetings or virtual classrooms for up to hundreds of viewers or students.  It’s also a solid solution for office meetings, client meetings, doctor patient consults, and other industries.

Our pick:  Zoom

Step 4.  How can you still stay in touch with your office? 

Text messaging to your whole office group could get arduous.  Instead, we recommend using an app, such as Slack.  Slack allows you to keep an open line of communication with the key people you need.  For instance, if you’re a math teacher from school, you may have a channel for you and your supervisor, another one for you and all the math teachers for standardizing homework, and another one including all the faculty for school re-opening announcements.  Similarly, companies, may use separate Slack conversations for marketing and sales, programmers, and executives.  Slack allows you to keep track of conversations and easily view different chats on your computer or phone.

Our pick:  Slack

Step 5.  Remote into your work computer.

Assuming your office power is on, this is the ideal solution.  You can remote into your office or school computer, and work on the same programs and settings as you’re used to. You’ll need to make sure it’s dedicated software installed first on your work computer with a username and password.  Then, you’ll be able to access it from home.

Our pick:  LogMeIn

A Note about Software

In many cases, Idit from New York Computer Help says you are good to go with Google Docs, Google Classroom, Office 365, or other online files that you access. In other cases, you may need to reload Microsoft Office, Outlook, or industry-specific software, such as Photoshop or AutoCad.  Prepare now!  Accessing software licenses may be a scavenger hunt. Installing software will be a must if your office power is down and you need special software that you cannot remote into.

Special tip alert: Did you know that technically if you uninstall software from one computer, you can use that same license on another computer.  Better yet, some companies may allow one license to be used for the same user in an office computer and home computer.  Call up your software company to find out licensing info and load up your software at home accordingly.

Disinfect!  Stay healthy.

We are talking about the coronavirus after all!  Buy disinfectant wipes while they’re still available.  Every morning and if coming back from outside, wash your hands first with soap and water for 20 seconds.  Then, wipe down your keyboard for additional 20 seconds.  Use a disinfectant wipe or lightly damp cloth and wipe your keyboard.  Don’t use too much liquid or else you’ll damage your keys.

Please stay and healthy.  And get tech ready just in case!

New York Computer Help may visit your NYC workplace to get you tech-ready for the coronavirus.  We offer an online scheduling site here:

Schedule Online for a Computer Tech Visit

Protect your computer from potential threats! Hardware insurance plans starting from $15/month

Need protection from cyber threats? Signup to our Cyber Insurance plans starting from $25/month

Got any further questions? Walk in for a free diagnostic in NYC:

53 East 34th Street (Park & Madison), Floor 3 New York, NY 10016

806 Lexington Ave (62nd Street), Floor 3, New York, NY 10065

110 Greene Street Suite 1111, (Floor 11), New York, NY 10012

Outside NYC? Just mail in your device if in the US.