Hotel IT Support in 2023

The past few years have been hard on everyone in the world since the outbreak of Covid-19. It has been especially hard for customer-facing businesses like hotels and restaurants. Even though customers are separated in different rooms, hotels still had to abide by social distancing rules and stay-at-home policies depending on the state or country. After such a change in society, many businesses were forced to close or lost a lot of their revenue from the loss of regular business. With so many businesses losing money and employees losing jobs, technology has also evolved due to this devastating virus. Fast food chains are developing and installing kiosks for making orders without speaking to an employee and hotels have also started implementing self check-in systems.

Such demand for advanced tech can be costly and servicing them can be even more difficult. Finding a company to even have the knowledge to repair and service multiple machines of automation might be impossible. Luckily, there are companies that can do it all and not just service specific equipment.

New York Computer Help isn’t just a repair company for computers, but is able to service kiosks and devices that require a lot more attention to detail. Specializing in board repairs, we are able to figure out all the intricacies of the most advanced technologies. Servicing to businesses and homes alike throughout Manhattan, we cover everything from business systems to networking the machines that make companies and hotels run smoothly.

Since the rise of smartphones, everyone now carries a computer in their bag or pocket and makes social distancing more possible especially during this time where it’s needed more than ever before. After checking into a hotel, there is no need to see someone for services and can even regulate housekeeping procedures as a guest check out. Keyless door locks and mobile messaging systems help customers bypass the front desk of a hotel entirely. Paying through mobile apps or websites help reduce the need for cash handling in a world where society has a need to avoid contact with each other.

Voice-assisted devices such as Google and Alexa also rids the need for handling light switches, thermostats, and TV’s which aid in the reduction of leaving the virus on things that get touched frequently. Support for these devices sometimes call for different types of service companies but you can now hire just one company to do it all.

Many daily operations for businesses and hotels have changed since the wake of the virus and as long as it’s around, we are forced to change the way we do everything in our lives. The customer service industry has changed for the future and getting in and out of a building such as a hotel that regularly has people from all walks of life has changed technology as well.

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Got any further questions? Walk in for a free diagnostic in NYC:

53 East 34th Street (Park & Madison), Floor 3 New York, NY 10016

806 Lexington Ave (62nd Street), Floor 3, New York, NY 10065

110 Greene Street Suite 1111, (Floor 11), New York, NY 10012

Outside NYC? Just mail in your device if in the US.