About Us
Since 2000, our philosophy of taking care of customers first, then computers has resulted in thousands of satisfied corporate and residential clients in New York City.
Our motto since day one has been to “Treat each customer like we would treat our own mother” continues to drive us, providing superior customer service to each customer. In turn, we treat each customer’s computer issue or project as if it were our own, leading to efficient results and a reasonable bottom line.
As the originators of the free computer drop-off diagnostic service, we believe each customer should know exactly what the computer repair and cost is before approving the work. This kind of customer empowerment translates into the highest customer service you will find.
Our 25-person onsite tech support team is comprised of a wealth of talent and experience. The majority of our IT team has been with us since the inception, providing professional, dedicated IT support. Upon receiving your technical inquiry, we’ll assign a tech expert of at least 15 years of experience who is specialized within the scope of your issue. Then, we’ll visit your office or home during the same day, typically within a couple of hours, to resolve your IT request.
Your Technology Service Includes:
Senior IT Staff
Personalized Tech Services
Save $ With Lower Rates
Job completes in half the time.
5 star reviews
Best customer service
What Our Customers Think of Our Services
Bartek Nowierski
27-10-2022
Highly recommend! They fixed two issues with my old laptop that two other repairs shops couldn't help with. One was that the laptop was not even booting or charging, the other one was with the sound. The price and turnaround time were very good. Moreover, they were kind of to...Read More
David B.
02-12-2022
I can't praise this place enough. Truly, I would give it 10 STARS if I could!
My nearly 8 yr old desktop PC was my life, and it suddenly died on me with...
Joyce DC
24-09-2021
This place is a life saver. My Mac screen cracked while on a work trip to NY and those guys were a great find. The price and speed they got it fixed were amazing. 30% cheaper than another place I checked and 90% faster. Thanks to them I didn’t have...Read More
Bob H.
10-01-2023
Best place to go for repair in the area. I was quoted to have my laptop for $800 at another local place and decided to get a second opinion at NY computer...
Jennifer Wei
25-10-2022
If only 10 stars were an option, I would definitely give them that. So say, a laptop is a college student's life, my MacBook experienced a water spill, and the port was not functioning. They were quick in their moves, efficient, and checked out the port, my screen is as...Read More
David Ford
18-10-2022
I have used New York Computer Help twice in the last two years. The first time, I could not turn my computer on or off. They fixed the problem and installed a new hard drive at a very reasonable cost that transformed my computer by making it run many times...Read More
Daniel Evangelista
26-12-2022
New York Computer help was absolutely phenomenal for me.
I had a keyboard on my laptop which had not worked for a year (I was using a remote keyboard all that time). By chance I found ny computer via Google and after seeing reviews, tried them. I was quite...Read More