About Us
Since 2000, our philosophy of taking care of customers first, then computers has resulted in thousands of satisfied corporate and residential clients in New York City.
Our motto since day one has been to “Treat each customer like we would treat our own mother” continues to drive us, providing superior customer service to each customer. In turn, we treat each customer’s computer issue or project as if it were our own, leading to efficient results and a reasonable bottom line.
As the originators of the free computer drop-off diagnostic service, we believe each customer should know exactly what the computer repair and cost is before approving the work. This kind of customer empowerment translates into the highest customer service you will find.
Our 25-person onsite tech support team is comprised of a wealth of talent and experience. The majority of our IT team has been with us since the inception, providing professional, dedicated IT support. Upon receiving your technical inquiry, we’ll assign a tech expert of at least 15 years of experience who is specialized within the scope of your issue. Then, we’ll visit your office or home during the same day, typically within a couple of hours, to resolve your IT request.
Your Technology Service Includes:
Senior IT Staff
Personalized Tech Services
Save $ With Lower Rates
Job completes in half the time.
5 star reviews
Best customer service
What Our Customers Think of Our Services
Daniel Evangelista
26-12-2022
New York Computer help was absolutely phenomenal for me.
I had a keyboard on my laptop which had not worked for a year (I was using a remote keyboard all that time). By chance I found ny computer via Google and after seeing reviews, tried them. I was quite...Read More
Stephen L.
22-05-2023
Normally I don't write reviews, but these guys are amazing so I will make this my first one.
For those that are affected by the Samsung 980 Pro ssd...
Clinical Trials Josh
07-03-2023
These guys are fantastic. We worked with New York Computer Help last year on several exotic PC/Enterprise builds using AMD Epyc processors. We reached out through work as our IT department was having difficulty getting our needs met. We were able to source and the correct motherboard, and components. For...Read More
David B.
02-12-2022
I can't praise this place enough. Truly, I would give it 10 STARS if I could!
My nearly 8 yr old desktop PC was my life, and it suddenly died on me with...
Imran Khan
28-02-2023
I took my laptop here because the screen colors were becoming warped and the screen would turn black. I was certain that the display was going bad, because the keyboard/mouse inputs would still register commands. The people at this business said that it was my OS getting corrupted. I was...Read More
G C.
06-05-2023
An amazing team. Polite and professional. they recovered my data.
I am so happy!
Evgeniya Beruchan
22-04-2023
Everyone who had troubles with their computer understands my feelings)) All your life or job sometimes depends on this device pretty much. My issue was that I couldn’t even log in my MacBook air because the memory was full and and it was shutting down every time I tried to...Read More
Jonathan Slon
13-12-2022
Let's face it, most of us know very little or nothing at all about our computers. This little place is the real deal. There are young people who are polite and friendly there to help you. I walked in on a Saturday and the young man diagnosed...Read More