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Best NYC help desk technician – Best NYC desktop technician – Best NYC computer support

How do you find the best help desk or desktop support technician for your company?  First of all, let’s take a step back and compare the difference between the two.  A help desk technician is supposed to be able to handle all of the IT requests via phone and remote access onto the customers’ computers.  A desktop technician does so in person at the customer’s computer.  Nowadays, companies are getting smarter by combining the two.  In essence, one person can do both jobs and trim the IT budget along the way.  If the issue cannot be remotely fixed, then go in person to fix the computer issue.  Pretty simple, right?

This one-man show works well for up the small company of up to 5 employees to the bigger organizations of up to 100 staff members with computers.  Of course, the more demanding companies may require more IT coverage.  Times requiring more demand, projects, or training may also require additional tech support.

How do you decide whether to go full-time, part-time, or outsource your IT requirements?  I’m glad you asked.  New York Computer Help offers all of the above, and best of all is flexible to shift support with your changing environment.

Rated #1 by Citysearch, Yelp, and TimeOut New York, New York Computer Help offers the best help desk and desktop support.  We will also ensure your IT costs are structured just for what you need, but always will have the opportunity to grow with our scalable IT support.

Here are the flexible onsite computer packages you may receive, and interchange at any time depending on your IT needs:

  • Contract or Permanent technicians
  • Part-time or Full-time technicians
  • Hourly, Weekly, Bi-weekly, or Monthly Maintenance Technicians
  • As-needed or Scheduled Technicians

New York Computer Help is qualified by its unique strategy of supplying the most highly effective IT technicians for your organization.  How?  We have a team of 50 experienced IT technicians who support our customers and clients each and every day.  Your company will be matched with the perfect technician for your IT needs and environment, based on first-hand knowledge, experience, and day-to-day operations with our technicians.  The point is we work with intimately with our technicians before matching them with your company instead of just interviewing them and hoping they’ll work out well for you.  We know our technicians, take pride in them, and are confident they will well-support your company on a superior IT and customer-service level.

Feel free to submit your job or call us directly at 212-599-0339 to customize the best IT support plan for you and your company.

Protect your computer from potential threats! Hardware insurance plans starting from $15/month

Need protection from cyber threats? Signup to our Cyber Insurance plans starting from $25/month

Got any further questions? Walk in for a free diagnostic in NYC:

53 East 34th Street (Park & Madison), Floor 3 New York, NY 10016

806 Lexington Ave (62nd Street), Floor 3, New York, NY 10065

110 Greene Street Suite 1111, (Floor 11), New York, NY 10012

Outside NYC? Just mail in your device if in the US.