No time to fix computer

In a rush and don’t have time for a computer repair. What can you do?

May 25th, 2017 by Joe Silverman

You need your computer fixed, but don’t have the time.  Who has time nowadays? So, what’s a rushed computer user to do? There are options, don’t worry.  If you don’t have the time, plan your computer service visit so you won’t miss a beat. Here are the options to take if you have no time…

I’ve been hacked! What should I do now?

May 22nd, 2017 by Joe Silverman

I’ve been hacked!  Ouch!  It’s not fun at all and absolutely a vulnerable situation.  You may have take a rogue phone call or clicked on an errant email link.  Whatever the case, you need to act quickly now to protect yourself. You can’t just stop, drop, and roll, and wait for good things to happen.…

2017 ipad vs ipad air 2

2017 iPad vs. iPad Air 2: What’s the big difference?

May 12th, 2017 by Joe Silverman

I went into the Apple Fifth Avenue store a few days ago.  The Apple flagship store recently has taken over the FAO Schwarz location.  Yes, it’s said FAO is gone after so many years and looks odd that Apple has now taken over.  It’s nice to not have to go down the ol’ hatch like in…

half cracked laptop screen and new laptop

When should you repair a computer versus buy a new one?

May 9th, 2017 by Joe Silverman

My computer repair shop provides a free diagnostic on all computer issues.  From there, the customer has the choice to fix or forgo the fix and just buy a new computer.  Along the way, my team and I will coach our customers on how to proceed. Yes, there are times we talk our customers out of…

How to keep IT support costs down for company

What’s the best way to keep IT costs down for my company?

May 4th, 2017 by Joe Silverman

You’ve been tasked with the job of supporting the computer needs of your company.  Maybe that’s what you’ve wanted to do, but usually it’s just another task you’ve been given that really is not what you signed up for.  Such is life, right? Good news, here at New York Computer Help, we’ve signed up to…

disk defragmenter process

Should you defrag your computer? When should you not defrag your computer?

May 3rd, 2017 by Joe Silverman

Should you defrag your computer?  It will help your performance, right?  Disk defragmentation can’t be a bad thing to do according to the computer genius pundits. I’ll be the first to say that disk defragmentation is really something that worked well in the past.  Windows 95, Windows 98, and Windows 2000, Windows XP.  If you…

icloud and itunes

Should I use iCloud or iTunes backup for my iPhone?

April 28th, 2017 by Joe Silverman

This is almost up there with the “Should I buy a PC or Mac” question.  Should I use iCloud or iTunes backup for my iPhone? You may think that the iCloud backup is a no-brainer.  After all, it’s set up and it backs up while you’re sleeping.  Yes, it is ultra convenient and doesn’t require…

hard drive warning

Getting a hard drive error on my laptop. What should I do?

April 27th, 2017 by Joe Silverman

Your laptop could bring back many different warnings.  To be honest, many of them are very vague and could mean that 101 things could be the problem.  But, if you’re getting a hard drive error warning, that’s pretty much spot on and you should take notice. If you’re getting a hard drive error on your…