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CryptoLocker Resolved

How to remove the CryptoLocker virus? CryptoLocker Resolved!

March 22nd, 2017 by Joe Silverman

Got the CryptoLocker virus?  Congrats!  It’s one of the worst infections you can have.  Unless you have a couple years to spare and have a genius programmer mind, you won’t be able to decrypt this nasty little trojan encryption. Could you have avoided it.  Yes!  And I’m sure you know what you did to get infected.…

Virus found on Mac

Got a Macbook virus? I thought Macs don’t get viruses.

March 17th, 2017 by Joe Silverman

Macbook viruses happen people.  It’s no longer that PCs get viruses and Macs don’t.  Macs are just as exposed to those little nasties.  They are no longer a special breed that is invincible. In fact, in personal tests (yes, for testing purposed only of course), I downloaded the same torrent on a PC and a…

Refurbished laptops

What is the difference between a used and refurbished laptop?

March 16th, 2017 by Joe Silverman

As of the past year, we have been selling refurbished laptops.  It is a great option for our customers if they choose not to proceed with computer repairs.  Okay, let’s be real, many times we will recommend for our customers NOT to fix their laptops if they are way too old or already one foot…

Macbook with kernel panic error

How to fix a kernel panic on your MacBook?

March 15th, 2017 by Joe Silverman

You’re working away on your MacBook and all of a sudden, boom!  Your screen becomes black and gray, displaying a long cryptic message with a lot of kernel panic warnings.  A kernel panic is similar to a blue screen of death on a Windows computer, but could be more serious. So, how can you fix a…

Windows operating system on Chromebook

Can I run Windows programs on a Chromebook?

March 13th, 2017 by Joe Silverman

A Chromebook is great.  It’s as low as $250 and is a quick way to get on the Internet.  Plus, it doesn’t get as many computer viruses as a Windows computer. But, what if you want to run Windows apps off it.  Can you run Windows programs on a Chromebook?  By design, Chromebooks run the…

Macbook with rainbow logo

Apple won’t fix my vintage Macbook. Now, what do I do?

March 10th, 2017 by Joe Silverman

Ah yes, the “vintage” Mac definition by Apple.  What does it mean?  It means Apple doesn’t want to help you with your slightly older Mac!  So sad. Classic everyday example: Customer: I have a MacBook Pro that doesn’t start up. Genius Bar: Your model is 6 years old.  It is a vintage product and no…

dont buy macbook 2016

Should you buy the MacBook Pro with Touch Bar? – Apple support review

March 3rd, 2017 by Joe Silverman

The MacBook Pro has been out for a bit with its latest Touch Bar.  You may have thought of buying one.  I just got this question asked to me once again by a customer. My response was to just buy a refurbished MacBook.  Why?  The Touch Bar does live up to the hype, sure.  It’s…

Cracked iPhone screen

Third-party iPhone screen repairs no longer void Apple iPhone warranty

February 28th, 2017 by Joe Silverman

The right to repair means you as consumers can choose whoever you freakin’ want to repair your device and the warranty is still intact.  It also means you can open up your stuff without the warranty being voided.   For the longest time, Apple in its unruly attempts to take down everyone else cried foul…

Dirty desktop computer

Physical clean out of PC desktop – PC cleaning NYC service

February 16th, 2017 by Joe Silverman

We’ve all heard of a PC tune-up, but what about an old fashioned PC desktop clean-up?  Just as it sounds, this is about rolling up your sleeves and getting rid of those nasty dust bunnies. Who cares?  Well, with enough dust and lack of PC love, your computer could actually short out.  Really?  Yes, really!…