Managed IT service image of man

Should I go with managed IT services or as-needed computer repair service for my office?

October 24th, 2016 by Joe Silverman

Good question indeed!  Let me paint the picture.  You have an office full of computers, maybe a server, and some printers and scanners.  You have an office-full of staff, possibly a dude who thinks he’s a computer geek and then a dozen or so luddites. What kind of computer support strategy should you look for…

Cyber attack website issue

Is your website down? There was a cyber attack against major sites this morning.

October 21st, 2016 by Joe Silverman

We walked into our tech support office this morning and guess what?  Our whole customer check-in and check-out system was down!  We dug up some info and found out that the U.S. was under a massive cyber attack this morning.  Scary!  Luckily for us, it only lasted for 15-20 minutes since we have a redundant network.…

Business Owner with open sign

3 Tech Skills Every Business Owner Should Know

October 20th, 2016 by Joe Silverman

You have your own business or your a consultant.  That’s great.  Nowadays, if you don’t have tech savvy, you are a step behind.  So, I’m here to give you the tech support skinny on what you need to know and do as a business owner.  Don’t worry, you don’t need to be a serious geek…

Picture of PIP in MacOS Sierra

How to use MacOS Sierra Picture in Picture – Watch video while doing something else

October 17th, 2016 by Joe Silverman

You have MacOS Sierra.  Congrats!  But, do you know how to really take advantage of it?  Or in more PC terms, how can you leverage its capabilities? For one, you should be able to know how to use the MacOS Sierra Picture in Picture feature.  This will allow you to watch movies, videos, YouTube how-to’s…

Dropped laptop hard drive to recover

How to do my own hard drive data recovery?

October 14th, 2016 by Joe Silverman

Got a computer making a clickety-click sound?  Or maybe a pshhhh-bang-pshhhh.  Whatever odd sound it’s making, you need help. The question is, “Can you do your own recovery?” Bottom line is heck no if it’s making weird noises.  That means your drive has a serious mechanical failure and requires inside part replacement.  If you’ve take…

3 must have mac shortcuts

3 Must-Know Mac Shortcuts – A New York Computer Help Mac Quick Tip

October 10th, 2016 by Joe Silverman

Maybe you’re new to your Mac or maybe you just never learned some long-time shortcuts that are available. Whatever the case, these Mac shortcuts are great to have in your Mac support tool kit. Let’s get to it.  Here are the 3 must-know and must-have Mac shortcuts: Command-Q – How many times have you had…