Bill Gates: I respect him even more post-Microsoft
September 23, 2019
Bill Gates: our modern-day Superman.
Google Walk-out: Why was it done? The take-away for Google.
November 2, 2018
Google is still king. But, the king took a right hook to the chin yesterday when all the Google employees staged a protest in an
Amazon Drones, Bots, and Where the Future is Headed
October 24, 2018
All this talk about drones gets me wondered where our future is headed. Nowadays, we can find quasi hover boards flying around the city. You
How to and How not to use Yelp as a customer for computer repair service – Yelp Best Practices
April 20, 2017
Over the past decade, Yelp has been the leader as the review site for local businesses. I’m writing this blog post to not bash Yelp
Right to Repair Bill could pass in 5 states including New York
January 25, 2017
If you’re not aware of the Right to Repair bill, it is the equalizer to Apple essentially owning the world. Okay, that was a grand
Top 5 Questions Business Owners Hate Getting Asked
January 19, 2017
Getting on my soapbox this morning, blowing a little fire. Sometimes, just sometimes, we as business owners have to share our angst with some questions
How to actually achieve your 2017 goals and New Year’s Resolutions. My rule of five.
January 3, 2017
Alright, it’s that time again. It’s New Year’s resolutions time! In year’s past, maybe you came up with goals to have something to aim for
What is the definition of customer service?
November 3, 2016
It may sound cliche, but good customer service is really a lost art. You may see reviews or hear from friends about subpar customer service
Are good computer repair techs tough to find? – Joe Silverman’s perspective
March 11, 2016
In a word, yes. It is sad that every year as I grow my company, New York Computer Help, I see candidates I’m looking to
Geek Squad (Best Buy tech support) vs. New York Computer Help – Who is better?
January 12, 2016
Hi, I’m in desperate need to fix my computer right away. I need it for a presentation in 2 hours. Geek Squad: That’ll be 4