Please ensure Javascript is enabled for purposes of website accessibility

My MacBook Keeps Turning Off and On in a Loop!

There are a few reasons why your MacBook might be experiencing this continuous restart loop. Here are some steps you can take to troubleshoot the issue:

1. Check for software issues:

  • Update macOS: Outdated software can sometimes cause unexpected shutdowns. Make sure your macOS is updated to the latest version by going to the Apple menu > System Preferences > Software Update.
  • Safe Boot: Try booting your Mac in Safe Mode. This loads only the essential software and can help identify if a third-party app is causing the issue. To enter Safe Mode, restart your Mac and hold down the Shift key during the startup process.

2. Check for hardware issues:

  • Overheating: A common cause of unexpected shutdowns is overheating. Ensure your MacBook is properly ventilated and use it on a hard, flat surface. You can also check the temperature using an app like iStat Menus or Temperature Gauge.
  • Battery health: If the issue occurs primarily when using battery power, check your battery health. Go to Apple menu > About This Mac > System Report > Power. Look for the “Cycle Count” and compare it to the expected cycle count for your model (available on Apple’s website). If it’s significantly higher, the battery might need replacing.
  • Disconnect peripherals: Try disconnecting all external devices like printers, hard drives, etc. If the restarts stop, it might be an issue with a specific device. Reconnect them one by one to identify the culprit.

3. Advanced troubleshooting:

  • Reset SMC and PRAM: These resets can sometimes resolve hardware-related issues. Search online for specific instructions on resetting the SMC (System Management Controller) and PRAM (Parameter RAM) for your MacBook model.
  • Reinstall macOS: If the above steps don’t work, consider reinstalling macOS. This will erase your data, so make sure you have a recent backup. You can find instructions on Apple’s website for reinstalling macOS using Recovery Mode.

If none of these solutions work, it’s recommended to contact Apple Support or an authorized Apple service provider for further assistance. They can diagnose the problem and recommend the best course of action.

Remember, it’s important to avoid opening your MacBook yourself unless you have the necessary expertise and tools.

Protect your computer from potential threats! Hardware insurance plans starting from $15/month

Need protection from cyber threats? Signup to our Cyber Insurance plans starting from $25/month

Got any further questions? Walk in for a free diagnostic in NYC:

53 East 34th Street (Park & Madison), Floor 3 New York, NY 10016

806 Lexington Ave (62nd Street), Floor 3, New York, NY 10065

110 Greene Street Suite 1111, (Floor 11), New York, NY 10012

Outside NYC? Just mail in your device if in the US.