Reviews

yelp logoNew York Computer HelpNew York Computer Help
5.0 yelp stars
5.0 Stars - Based on 262 User Reviews
google logoNew York Computer HelpNew York Computer Help
4.6 Stars - Based on 182 User Reviews
facebook logoNew York Computer HelpNew York Computer Help
4.9 Stars - Based on 15 User Reviews

We’ve been fortunate to have a continued loyal NYC following. We attribute this to hard work and dedication to providing the best service possible. Plus, we love our job. All in all, we feel lucky to do what we enjoy. Aiming for 5+ stars is a no-brainer and receiving it validates what we do.

Please note that while we appreciate your reviews, we do not pay for reviews nor do we accept discounts for reviews. We have a strong sense of pride along with treating people with honesty and respect. You may read some of our below reviews to get a sense of the positive feedback we receive on a daily basis. We look forward to working with you!

  • Chengyou J. Avatar
    Chengyou J.

    Very nice, much better than I expected. The efficiency and seriousness of the staffs are at the highest level I've... read more

    10/14/2019
    Nathan L. Avatar
    Nathan L.

    Fair and friendly.

    9/21/2019
    julio c. Avatar
    julio c.

    Prático

    9/21/2019
    Jeong H. Avatar
    Jeong H.

    여기 정말 신속하고 빠르게 고쳐줬습니다. 심지어 한국에서 가져온 삼성노트북인데도요. 유학생한테 추천 드립니다.They worked so hard to fix my Samsung laptop... read more

    9/21/2019
    Don G. Avatar
    Don G.

    Was quick and reliable - will come back for sure!

    9/21/2019
    macbook s. Avatar
    macbook s.

    good

    9/21/2019
    Charlotte K. Avatar
    Charlotte K.
    5 star rating

    If you are searching for a data recovery service for your phone, YOU NEED TO GO HERE. Magdy was able... read more

    9/03/2019
    Sonali G. Avatar
    Sonali G.
    5 star rating

    The people here were so nice and patient! They got me taken care of within a day. Will definitely be... read more

    8/28/2019
    Jacky H. Avatar
    Jacky H.
    5 star rating

    Laptop was fix one day quicker than the estimate given. Also got a small discount because I didn't have enough... read more

    8/27/2019
    Stephen Q. Avatar
    Stephen Q.

    Checked my laptop, informed me how much to repair. I decided it wasn't worth the cost. I wasn't charged for... read more

    8/21/2019
    Meckila B. Avatar
    Meckila B.

    Apple Store said my phone was gone due to water damage and that I would need to try data recovery.... read more

    8/21/2019
    Marcel R. Avatar
    Marcel R.

    New York Computer has great service. They replaced a Microsoft Surface battery for me at a reasonable price. I thought... read more

    8/21/2019
    Nurik K. Avatar
    Nurik K.

    These guys made my day, thank u!

    8/21/2019
    Alan M. Avatar
    Alan M.

    Quick turnaround when a CPU fan malfunctioned in my PC. Couldn't have asked for a better service. Will use them... read more

    8/21/2019
    Sanjiv M. Avatar
    Sanjiv M.

    I was instantly helped for the problem I had with my Laptop , which was rectified to my satisfaction ... read more

    8/21/2019
    Stephanie L. Avatar
    Stephanie L.
    5 star rating

    The team at New York Computer Help examined my MacBook Pro after I spilled wine on the keyboard. The examination... read more

    8/14/2019
    Jaye D. Avatar
    Jaye D.
    5 star rating

    This place saved my data. And, my life - for a moment. My Mac laptop hard drive was dying at... read more

    8/12/2019
    haruna S. Avatar
    haruna S.

    I'm here to recommend New York computer help as one the best place for me because they actual help me... read more

    7/21/2019
    Shana H. Avatar
    Shana H.
    5 star rating

    NYCH was very helpful in trying to retrieve the data from my more than decade old computer data drive or... read more

    7/09/2019
    Tudor N. Avatar
    Tudor N.

    Excellent, courteous, prompt service. Thanks Patrick and Joe!

    6/21/2019
    Deepan G. Avatar
    Deepan G.

    Fantastic people and real professional service! I had a laptop and one of the screws for the frame had fallen... read more

    6/21/2019
    Charlotte G. Avatar
    Charlotte G.

    NY Computer Help did an awesome job repairing my broken screen for my rose gold MacBook. We called them the... read more

    6/21/2019
    Janet L. Avatar
    Janet L.

    My beloved laptop crashed 2 years ago and I remember feeling devastated as I stared endlessly at the blue screen... read more

    5/21/2019
    Christopher M. Avatar
    Christopher M.

    They were very quick and responsive with repairing my computer. When I dropped my computer off in the morning at... read more

    5/21/2019
  • Tomek L. Avatar
    Tomek L.
    5 star rating

    Best place to get your data recovered! While another "company" tried to rip me off (almost 3000$), NY Computer Help... read more

    5/16/2019
    Janet L. Avatar
    Janet L.
    5 star rating

    My beloved laptop crashed 2 years ago and I remember feeling devastated as I stared endlessly at the blue screen... read more

    5/15/2019
    chet w. Avatar
    chet w.
    5 star rating

    I went down in a panic, surely wearing my angst on my sleeve.  I had purchased a new Macbook Pro,... read more

    4/29/2019
    Chris L. Avatar
    Chris L.
    5 star rating

    My laptop worked great except for the battery dying too quick. I had a new battery so for 20 minutes... read more

    4/26/2019
    Elissa H. Avatar
    Elissa H.

    Great service from friendly knowledgeable experts in a convenient location. I came up to NY from out of the... read more

    4/21/2019
    Chris T. Avatar
    Chris T.

    I had an issue charging my phone. They quickly determined I had lint in my phone and fixed the issue... read more

    4/21/2019
    Anyi P. Avatar
    Anyi P.

    Holly molly this people gave me one of if not the best price of the city of New York highly... read more

    4/21/2019
    Melinda P. Avatar
    Melinda P.
    5 star rating

    Brought my MacBook Air in because apparently coconut water and keyboards don't mix. Intake was quick on a late Friday... read more

    4/15/2019
    Junko K. Avatar
    Junko K.
    5 star rating

    My Surface Pro 3 died, would not turn on and Microsoft Store told me that I'd need to send it... read more

    4/08/2019
    Evie S. Avatar
    Evie S.
    5 star rating

    OK, so I go in because my hard drive crashed, and I had read good reviews. Of course they replaced... read more

    4/07/2019
    Roger R. Avatar
    Roger R.
    5 star rating

    Pretty much the opposite of what you'd expect from someone working in IT: extremely responsive, fast, friendly and competent. As... read more

    4/02/2019
    Lirron B. Avatar
    Lirron B.
    5 star rating

    Very highly recommend New York Computer Help!! I was on vacation in Jamaica, and on an excursion my iPhone 7... read more

    3/26/2019
    Lirron B. Avatar
    Lirron B.
    positive review 

    I couldn’t recommend this place enough!!
    I was on vacation in Jamaica, and on an excursion my iPhone 7 slipped...
    read more

    3/23/2019
    Jamison G. Avatar
    Jamison G.
    positive review 

    I went in to get my laptop repaired and the employees fixed it right away. Provided excellent service. Highly recommended!!

    3/21/2019
    Jack S. Avatar
    Jack S.

    Excellent service, very responsive and quick to help, and fair price for a successful fix!

    3/21/2019
    James T. Avatar
    James T.
    5 star rating

    This place is amazing. I took my iPhone 6 there to get screen fixed. They actually fixed it in like... read more

    3/16/2019
    Michael D. Avatar
    Michael D.
    5 star rating

    Top notch outfit!  I came in with a 2015 MacBook Pro that was freezing and not starting intermittently after I... read more

    3/15/2019
    Réa C. Avatar
    Réa C.
    5 star rating

    This is an update - the battery they replaced had an issue so I brought it in again. They replaced... read more

    3/10/2019
    Joyce H. Avatar
    Joyce H.
    5 star rating

    I came in here a few months ago to have my Dell laptop checked on after some water damage. While... read more

    3/05/2019
    Ballerina T. Avatar
    Ballerina T.
    5 star rating

    What a refreshing experience to call and have my computer worked on right away and at a reasonable price (I'm... read more

    2/25/2019
    Adam M. Avatar
    Adam M.
    5 star rating

    Very friendly Great service and seems honest Computer is working great Convenient times and Not a long wait to get... read more

    2/02/2019
    Marissa K. Avatar
    Marissa K.
    5 star rating

    They saved my life! After a ridiculous time at Best Buy who was useless New York Computer Help took actual... read more

    2/01/2019
    Colin B. Avatar
    Colin B.
    5 star rating

    My laptop broke down on a Saturday night right before the biggest conference of the year. I called at 7:30pm... read more

    1/12/2019
    Susie P. Avatar
    Susie P.
    5 star rating

    Quick, courteous service. Was kind enough to give me my yelp discount before I was able to successfully log into... read more

    1/07/2019
  • Or A. Avatar
    Or A.
    positive review 

    ממליצה בחום. אחרי שנשפך לי מים על המקלדת של הלפטופ והייתי בחנות אחרת שביקשה תיקון במחיר מופקע של מעל לאלף... read more

    1/03/2019
    Shijia C. Avatar
    Shijia C.
    5 star rating

    I was in desperate search for a place to hurry and look at my WD external hard drive where I've... read more

    12/30/2018
    Darcy A. Avatar
    Darcy A.
    5 star rating

    These guys are always top notch. This is the second time I have required their assistance with a broken laptop... read more

    12/01/2018
    Judith B. Avatar
    Judith B.
    5 star rating

    As usual, Francisco did an outstanding job in fixing my "mouse" issues and updating my printer software.  This company is... read more

    11/26/2018
    Yvan C. Avatar
    Yvan C.
    5 star rating

    Looked for repair for cracked MS Surface Pro screen glass.  Called 5 shops that supposedly specialized in replacing MS Surface... read more

    11/23/2018
    Mil J. Avatar
    Mil J.
    5 star rating

    I had my MacBook screen replaced here few days ago. I was really impressed. Diagnostic was free and the price... read more

    11/17/2018
    Frank G. Avatar
    Frank G.
    5 star rating

    This place is amazing, the best of its kind in NYC. The staff is knowledgeable, kind, and attentive to fixing... read more

    11/13/2018
    Evan B. Avatar
    Evan B.
    5 star rating

    I wish I could give these folks 10 stars. For real. While doing some traveling my comp work for went... read more

    11/12/2018
    Juergen S. Avatar
    Juergen S.
    5 star rating

    Very friendly and knowledgeable team: dropped off Macbook Pro in the morning, discussed issue for a few minutes and got... read more

    10/12/2018
    Robb K. Avatar
    Robb K.
    5 star rating

    My go-to service for any and all computer problems I can't (or don't have time to) handle myself, since moving... read more

    9/30/2018
    Jesper Q. Avatar
    Jesper Q.
    positive review 

    Dear Sir,How are you. This is Jesper from Xiamen City,China. We are the wholesaler for laptop
    parts, Tablet Parts ,Cell...
    read more

    8/19/2018
    Rebecca A. Avatar
    Rebecca A.

    I never write reviews but I felt that I had to for you guys. When my Mac decided to break... read more

    7/06/2018
    Brendan B. Avatar
    Brendan B.

    Over the past 3 1/2 years, New York Computer Help saved my computer not once, not twice, but three times!... read more

    5/28/2018
    Natalya A. Avatar
    Natalya A.

    This is the place to go in NYC if you have a computer problem. Here's why:
    1) they do not charge...
    read more

    11/08/2016
    Husain B. Avatar
    Husain B.

    These guys are life savers! Amazing service, very affordable price and repaired a hard drive for me that 10 other... read more

    7/07/2016
    Janetta K. Avatar
    Janetta K.

    Honest and professional company . Absolutely recommend them.
    Computer stress free!

    5/26/2016
    Sunny H. Avatar
    Sunny H.

    excellent !3D glaesss VR box for phone are very hot sale with cheapest price .welcome to contact :sunny :whatsapp: 0086... read more

    11/19/2015
    Adam A. Avatar
    Adam A.

    Cheapest and fastest service I've ever received! Most places I called before New York Computer Help weren't even capable of... read more

    10/08/2014
Walk-in Service

Mon-Fri 9am-7pm | Sat-Sun 10am-5pm